Privacy Policy

Introduction

At VinaHome, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

By using VinaHome, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information for various purposes:

• Personal Information: When you register for an account, we collect your name, email address, phone number, and other contact information.
• Property Search Information: We collect data about your property searches, including location preferences, property types, price ranges, and other search criteria.
• Usage Data: We collect information about how you interact with our platform, including pages visited, time spent on each page, and features used.
• Device Information: We collect information about your device, including IP address, browser type, and operating system.

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our service
• To personalize your experience and show you relevant property listings
• To communicate with you about our services and updates
• To process transactions and manage your account
• To analyze and improve our platform
• To detect, prevent, and address technical issues

Data Security

The security of your data is important to us. We implement appropriate security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information

We may share your information with:

• Property Owners/Agents: When you express interest in a property, your contact information may be shared with the property owner or agent to facilitate communication.
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Your Rights

You have the following rights regarding your personal information:

• The right to access, update, or delete your information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.